Know who is really behind the session
IBM Trusteer tells a genuine customer from a fraudster in your web and mobile channels, by looking at the device, the behaviour and the session before any payment is made. We integrate it with your channels and feed its signals into your fraud decisions.
What you get with IBM Trusteer
Account takeover stopped early
A stolen password is not enough. The session is assessed by device, behaviour and network, so a takeover is caught at login and not at the payment.
Trust in new customers
New and guest digital identities are assessed for risk during onboarding, before an account is opened for a fraudster.
Compromised devices recognised
Malware, remote access tools, emulators and screen overlays are detected on the customer's device or in the session.
Less friction for genuine customers
When the device and the behaviour are familiar, the customer is not asked for extra confirmation.
What it looks at
- The device. A persistent fingerprint for each device, with checks for spoofing, malware, emulators, overlays and remote access tools. IBM draws on a global network of millions of devices in 190 countries.
- The behaviour. Swipes, keystrokes, mouse movements and session length are compared with the customer’s previous sessions.
- The network. Location, carrier or hosting service, use of a VPN and whether a call is in progress during the session.
- The account. Transaction patterns and account-opening data.
The product family
- IBM Trusteer Pinpoint Detect for account takeover, using AI, behavioural biometrics and machine learning.
- IBM Trusteer Pinpoint Assure for the risk of new and guest digital identities.
- IBM Trusteer Mobile for device hygiene and session risk in mobile apps.
- IBM Trusteer Rapport for detecting and removing malware and identifying phishing attacks.
What we do for you
- Integration with your channels. Online banking, mobile apps and digital onboarding.
- Signals in your fraud decisions. Device and session risk is passed to the scoring engine, so a payment is judged together with the session it came from.
- Rules and tuning. We adapt policies to your customers and review them as fraud changes.
- Operation and support.
Part of Legatus
Legatus WatchTower, the digital channel defence module of our Legatus platform, is built on technologies from IBM and Group-IB. Its signals are used by Legatus Core for transaction scoring and case prioritisation. Read about Legatus.
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