We look after your systems and users, so your team can work on what is next

Choose how much you want to hand over, from a faster repair when something breaks to full operation of your infrastructure by our team.

What you can hand over

  • Managed infrastructure

    Continuous monitoring, scheduled health checks, updates, capacity planning and performance management for your servers, storage and cloud.

  • Support

    A response time you choose, from 24-hour direct access to next business day, around the clock, every day of the year.

  • Warranty service

    Authorized warranty repair for Lenovo Think products and Toshiba point-of-sale systems, with extensions and upgrades.

  • Infrastructure as a service

    Storage, backup and disaster recovery operated by us and paid for by use.

  • Fraud prevention operations

    Audits and tuning of fraud rules and models, and expert support for your analysts.

Already a customer and need service?

Call Customer care or write to the help desk. For new services, use the form at the end of the page.

How it works

  • We start with an assessment. We review the current state of your environment, find the weak points and agree what we take over.
  • You choose the service level. Response times and coverage are set to match how critical each system is.
  • We prevent problems before they occur. Monitoring, health checks and recommended updates resolve issues before they stop your operations.
  • You have one point of contact. A responsive service desk handles each case from the first call to the fix.

Extra people when you need them

During a large roll-out or a busy period, our technicians can work alongside your team on site, for a short or a long project.

A certified service process

Delivery, maintenance and support of IT infrastructure and applications are covered by our ISO/IEC 20000-1 certificate for IT service management. Information security and business continuity are certified to ISO/IEC 27001 and ISO 22301. See our certifications.

Read more about the services for storage, backup and archive, hybrid cloud, business devices and financial crime prevention.

Let's talk about managed services

Tell us what you are working on and the right person will get back to you.

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