A solution for every problem

Private or cloud your Infrastructure still demands your attention. You do not get promoted for finding problems, you do get promoted for preventing them. You need comprehensive solutions for monitoring, security and management.

IBS is partnering with leading companies like IBM, Ivanti (formerly Landesk), Rocket Software and others to provide ITSM solutions for our customers. We are also developing our own full featured Service Desk management solution. Our team has experience and professional knowledge in ITSM to help you with your strategy and to teach you how to apply not what to buy.

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Featured products

IBS ERM Service Desk

Based on our flexible framework for collaborative applications our Service Desk solution will help you control the processes - Incident and Problem Management and Service Desk operations for your employees and customers. The solution is designed leveraging ITIL best practices.

Contact us and request a demo.

IVANTI (formerly Landesk)

From IT asset, patch, and systems management to IT service delivery and security, Ivanti is in the trenches with you. Stretch your IT budget. Prevent ransomware. Migrate to Windows 10 quickly and easily.

IBS is a Solution Expert partner of IVANTI (formerly Landesk). Contact us and lets improve your IT service delivery

Mobile Device Management

We can help you simplify mobile device management by providing visibility and control of smartphones and tablets in the enterprise with solutions from IBM (IBM MaaS360) and Ivanti

IBM Control Desk

IBM® Control Desk unified IT asset and service management software provides a common control center for managing business processes for both digital and physical assets. It enables control, governance and compliance to applications, endpoints and assets to protect critical data and prevent outages.

IBM Control Desk supports more than ten Information Technology Infrastructure Library (ITIL) processes ‘out of the box’, including:

- Availability Management

- Change Management

- Event Management

- Financial Management

- Incident Management

- Knowledge Management

- Problem Management

- Release & Deployment Management

- Request Fulfilment

- Service Asset & Configuration Management

- Service Catalogue Management

- Service Level Management

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Infrastructure for your private cloud or Infrastructure as a service. Dedicated or shared - always with our first class managed services. Keep your costs down and your infrastructure up and running.


Only the best storage solutions tailored to your needs - speed and performance. Software Defined. All-Flash, Hybrid, High-end.

High End Computing

IBM Power Systems offer servers built with open technologies and designed for mission-critical applications.


Hypervisors, operating systems and tools. Enterprise midleware, database engines, application servers and tools.


Personal Computing continues to play major role in our life and business.

We are #1 Lenovo corporate PC provider and Think support centre in Bulgaria